Operations
Built to Outlast
the Operator
Twenty-five years leading global operations, production, and delivery teams — VP & COO track record across 600+ people, $150M+ programs, 10 countries.
What twenty-five years of operations leadership looks like
Two and a half decades leading operations, production, and delivery teams — from first-line supervisor to VP and COO, always closest to where the work actually gets done.
Full P&L accountability for 600+ employees spread across ten countries, with one operating standard applied consistently everywhere the work happens.
Directed NEXTMap and other national-scale programs worth $150M+, turning ambitious budgets and timelines into delivered, measurable outcomes.
Applied Lean principles to cut operating costs 15% while growing production capacity 20% — simultaneously, not as a trade-off against each other.
Implemented ISO 9001 quality systems across eight offices in three companies, embedding a quality mindset rather than bolting on a certificate.
"I got into operations because I liked the kind of problem where the answer isn't obvious and the stakes are real."
Taking something chaotic and giving it a shape that holds — that's the throughline across five countries, three companies, and every scale of team in between.
Operations at Scale
I directed NEXTMap, a $150M+ national production program, cutting operating costs 15% while increasing capacity 20% — simultaneously. I led 600+ employees across five countries with full P&L accountability, and scaled a Bangalore delivery team from 1 to 50 professionals in 90 days. ISO 9001 quality systems now run across eight offices in three companies.
Systems, KPIs & AI-Enabled Delivery
Dashboards show truth, not weapons. I build the KPI governance and executive reporting that make operational health visible rather than assumed — and I use AI daily, not as a novelty, to draft SOPs, automate reporting, and remove manual steps from the systems I run. Automation earns its keep by the time it hands back to the people using it.
Your Operations Leader
As COO of TalentMatch and VP of Geo-Solutions at AI GeoIntelligence, I stay close to the work I do best — building operating systems, standing up delivery teams, and advising leadership on scale. Open to executive engagements, advisory work, and fractional operating roles where the person in the seat still gets to build.
Let's Talk
Four Problems, Four Systems Built to Outlast Them
See the approach in motion
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Twenty-five years, four roles, one throughline
How I think about the job
Dashboards show truth, not weapons — metrics fail the moment they're used to grade people instead of guide decisions.
AI will not replace great operations leaders. Automation earns its keep by the time it hands back to the people using it.
Focus on three to four essential priorities. Speed exposes weak assumptions faster than any planning session.
A philosophy-first mindset shift beats a toolkit implementation — ownership distributes across the team, not one owner.
Let's Talk About
the Operation You're Building
If you're scaling an operation, wrestling with a KPI system nobody trusts, or trying to figure out where AI actually belongs in your workflow — I'd like to hear about it. Open to operations management engagements, advisory work, and honestly, just a good conversation about operations.